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What is OnePath®?

Every patient experiences a different treatment journey. OnePath® makes it personal.

OnePath® is committed to enhancing care for patients and caregivers. The OnePath® Patient Support Program offers personalized support and is dedicated to empowering patients throughout their treatment journey.

OnePath® Welcome Kit

Download a digital version of the Welcome Kit recommended by your OnePath® Care Manager.

Get the Kit

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The OnePath® Team

We are here to help! Our dedicated support team is here to guide you every step of the way along your unique journey. The OnePath® team will provide you with personalized services that may include the following:

  • Complete program enrolment
  • Provide product education and training
  • Connect with your healthcare team
  • Navigate insurance coverage and access reimbursement
  • Schedule treatment appointments
  • Coordinate delivery of medication and supplies, where applicable
  • Provide follow-up and ongoing support
The OnePath Team

The Patient Journey

Once enrolled, OnePath® will support you on your personalized treatment journey by:

  • Accessing your medication
  • Educating you about your medication
  • Providing you with ongoing support

Your personalized OnePath® Care Manager will:

  • Assist you in understanding your insurance coverage
  • Work with you and your physician to confirm your treatment start date
  • Coordinate the ordering of your treatment and any additional supplies, as applicable

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CONNECTING YOUR HEALTHCARE TEAM TO YOU
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CONNECTING
YOUR HEALTHCARE
TEAM TO YOU

To ensure consistent, personalized support, your healthcare team will be updated on each step of your treatment journey.

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FOLLOW-UP AND ONGOING SUPPORT
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FOLLOW-UP AND
ONGOING SUPPORT

Your OnePath® Care Manager is available to help you every step of the way and answer any questions you may have. Translation services are available in over 180 languages.

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TRAINING AND EDUCATION
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TRAINING AND
EDUCATION

OnePath® will provide you education, training and support. Your appointments will be scheduled depending on the route of administration and consultation with your physician.

4
OBTAINING MEDICATION
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OBTAINING
MEDICATION

OnePath® will coordinate medication availability and schedule your treatment or provide necessary supplies, depending on your type of treatment.

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REIMBURSEMENT NAVIGATION (IF APPLICABLE)
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REIMBURSEMENT
NAVIGATION (if applicable)

OnePath® will help you navigate insurance coverage and access reimbursement for your medication and supplies, where applicable.

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ONEPATH® CONTACT
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ONEPATH® CONTACT

Your OnePath® Care Manager will contact you within one business day to discuss our program services. Click here to contact OnePath®.

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ENROLMENT
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ENROLMENT

The enrolment form will be completed by your physician and sent to OnePath®. You can choose your preferred method of contact and your physician can specify any other needs on your enrolment form.

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OnePath® Welcome Kit

Download a digital version of the Welcome Kit that your OnePath® Care Manager told you about.

Information Pamphlet (PDF)

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A quick reference to remind you of the services OnePath® can offer, along with contact information.

Download

Appointment Planner (Editable PDF)

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Prepare for your next healthcare appointment and make notes about your continued management plan.

Download

If you have changed your mind and want to have the complete OnePath® Kit mailed to you, contact your OnePath® Care Manager.

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Add OnePath® information to your contacts

Organization name
OnePath® Patient Support Program
Phone Number
1-844-691-7284
Fax
1-844-951-7284
Email
support@onepathprogram.ca
Note
Monday through Friday, 8 a.m. to 8 p.m. EST

STEP 1: If you would like to add any or all of the additional phone numbers below to your OnePath® contact file, update the form accordingly.

STEP 2: Click the Download button. The contact file will be downloaded to your device. Open the contact file and it will be added to your contact list.

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Our Therapies

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Contact Us

Contact Us

If you have any questions, simply contact the OnePath® Patient Support Program toll‑free at:

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1‑844‑MY1‑PATH 
(1‑844‑691‑7284) 
Monday through Friday, 8 a.m. to 8 p.m. EST. 
Fax: 1‑844‑951‑7284 
Email: support@onepathprogram.ca